Airindia

Airindia has this office at 4/8 Pant Nagar, right in the Jangpura area of New Delhi-14. It’s an older building and it has that classic feel you find in this part of town. We handle a lot of the local travel needs and government-related travel stuff that comes through this side of Delhi. The office is pretty basic with some heavy wooden desks and filing cabinets that have been here for years. We spend our day looking at flight charts and checking the latest updates on the system. It’s a steady kind of environment where everyone knows what they are supposed to do. Jangpura is a nice place because it’s central but still feels like a neighborhood where people know their neighbors. We get a lot of regulars who come in because they prefer talking to a real person rather than just doing everything on a phone app. We help them with their seats and baggage questions and all those small things. Sometimes the computers are slow and we have to wait for the screen to load, so we just chat with the customers while we wait. It’s not a fast-paced corporate life, just a regular day-to-day operation where we try to be useful and get the tickets issued correctly. We just focus on the task and make sure everyone gets their papers on time.