Air Deccan

This office for Air Deccan is over at E-301 in the Fair Apartment complex. It’s in I.P. Extension, Patpargunj. It’s more of a functional space than a showroom. We have a few desks set up and some old filing cabinets filled with schedules and records. The 110092 area is where we've set up base to handle the daily operations and talk to people who need help with their bookings. It’s a bit of a walk from the main road, but the building is well-known around here. We spend a lot of time on the phone. Sometimes the noise from the street gets a bit loud, but we’ve gotten used to it. The team here is small, just a handful of us who know how the systems work. We don't do much fancy stuff. Mostly, it’s just making sure the numbers add up and the seats are filled. We see a lot of the same faces coming in to ask about tickets. It feels like a neighborhood spot even though we’re part of a bigger name. My desk is right by the window so I can see the cars going by. We try to get through the work without too much fuss. If someone comes in with a problem, we sit down and try to figure it out together. It’s not always fast, but we do what we can. The tea guy comes around twice a day and that’s usually the highlight of the afternoon.