If you know the Indira Nagar area, you know how crowded it gets, especially around HAL 2nd Stage. Our shop is Sap Mobile Care and we are located at 3169/E. It’s a small place but we manage to fit a lot of tools and spare parts into the back room. Most of the day is spent looking through a magnifying glass at tiny circuits and trying to get phones to turn back on. We see a lot of cracked screens and batteries that have given up. People are usually in a bit of a rush when they come in because they can't live without their phones for long. We try to work as fast as we can, but some jobs just take a lot of patience and steady hands. The street outside is always full of people going to the cafes and shops nearby, so there is never a dull moment. We have a few chairs for people to sit while they wait, but it gets a bit tight if more than three people are inside at once. The lighting isn't the best, but we have some desk lamps that help us see what we are doing. We’ve been at this for a while and have seen all kinds of phone models come and go. It’s a lot of repetitive work, but it keeps us busy. We don't do much advertising, mostly just people finding us when they have a problem.
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