Om Sai Telecom

If you know SP Road, you know how busy it gets. We are at number 71 on Sadar Patrappa Road. It’s a small shop but we keep it packed with all sorts of telecom gear and parts. Most of the day is spent fixing things or helping people find the right cables and connectors. It’s loud out on the street with all the honking and people shouting. Inside, it’s a bit more manageable, though space is tight. We’ve got shelves reaching all the way to the ceiling. Finding one specific item sometimes takes a few minutes, but we usually know where everything is hidden. We see a lot of regulars who come to us for repairs. The lighting isn't the best in here, but we have our desk lamps for the detailed work. It’s a family-run kind of vibe. We don't use a lot of fancy technology for our own tracking, just a notebook and some basic records. Sometimes the rain leaks in a bit near the front door, so we have to watch the stock. People come here because they know we won't overcharge them for a simple fix. We've been on SP Road long enough to see shops come and go. We just keep our heads down and keep working. It’s not a glamorous job, but it keeps us busy. Most days we don't even have time for a proper lunch break. We just eat behind the counter between customers.