We run Hem Travels out of 3, Shantiniketan Park. It's right on Productivity Road in Vadodara, 390003. If you know where Gowardhannathji’s Haveli is, we are basically right opposite that. It’s a busy part of town, so there’s always something going on outside our door. We’ve been doing this for several years now. It’s not a corporate setup, just a local business where we handle travel bookings and car hires. The office is small and we’ve got a lot of old schedules tacked to the walls. We spend a lot of time talking to drivers and making sure everyone knows where they’re going. Being near the Haveli means we see a lot of people passing by every day. Some stop in to ask about train tickets or just to check prices for a taxi. We try to be helpful without making things complicated. The traffic on Productivity Road can be a bit much sometimes, but we like being in the middle of it all. It’s a family-run kind of thing, so you’ll usually see the same faces if you come by twice. We don't use much fancy software, just a pen and a notebook mostly. It’s worked for us so far. We’re just regular people trying to help other regular people get their travel plans sorted out without too much trouble.
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