We are based in Surat 2. It’s a busy part of the city and we have been here for a good while. Chital Telecom is mostly about phones and talk time and things like that. We spend our days behind the counter. The shop is small and tucked away, but people find us eventually. It’s a lot of talk about recharges and SIM cards and sometimes selling a handset. We see all kinds of people every day. Some are in a hurry and some like to chat for a bit. We just keep the shop running from morning till late. It’s a bit noisy with the traffic outside in Surat 2, but you get used to it after a few months. We don't have any fancy decorations on the walls. Just some posters and shelves with boxes of accessories. It’s a practical place. We don't try to be anything we aren't. We just sell what people ask for regarding their phones. Sometimes the power goes out and we have to wait it out in the dark. It’s just part of living and working here. We have a few regular customers who come by every month to pay their bills. We know their names and what they usually need. It makes the day go by faster. We aren't a big corporation, just a small local telecom spot. It’s honest work and we are happy to be here in the middle of everything.
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