Pankaj Brothers

You’ll find us at 554 Delhi Chakla, right near the Bank of Baroda. It’s an old part of the city, and our family has been in this building for years. We do a bit of everything here, mostly trading and small-scale distribution. It’s a typical family business where everyone chips in. The space is filled with boxes and ledgers. We don't use computers for everything because we still like the old way of writing things down. It feels more real that way. The neighborhood is tight-knit, so we know all the other shopkeepers around us. We often share tea or help each other out with small things. Our shop isn't modern. The walls could probably use a fresh coat of paint, but we never seem to find the time. We are busy with customers from the moment we open the shutters. It’s noisy and dusty outside, but inside we have our own rhythm. We don't make big promises to people. We just give them what they need and treat them fairly. That’s how we were taught. It’s not a glamorous life, but it’s steady and it pays the bills. We’ve been here through good times and bad, and we plan on staying. My brother handles the deliveries while I stay at the counter. It's how it's always been and it works well for us. Every day is different.