Most people around Brindavan Nagar know where we are located. We're situated on the 6th Cross in Malad East. It’s mostly mobile repairs and selling small accessories here in the shop. We started this small business because it seemed like everyone always needs their phones fixed. It’s a tiny room, but it works well enough for us. Usually, there’s a pile of old screens and tangled cables sitting on the counter. We don't have fancy glass displays or matching uniforms. I usually sit near the window where the light is better for looking at the small parts inside a phone. My brother helps out during the weekends when it gets busy. We get people coming in for all sorts of issues, some easy to fix and some that take a few days to sort out properly. We tell it like it is. If it's broken beyond repair, we'll just say so. We also keep some basic chargers and screen guards in stock for the regulars. The shop is tucked away a bit from the main road, but locals find us easily. It gets quite warm in here during the summer months, but we have a small table fan that keeps us going. We’ve been here long enough that we don’t need a map to know who’s who on this street. It’s just a regular day-to-day business for our family and we like it that way.
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