Taj Mahal Palace & Tower

You might see the name and think of the big hotel by the sea, but we are actually based out of a quiet apartment in Mulund East. Our office is in Trupti Apartments on Mahatma Phule Road. It’s a busy street with plenty of shops and people walking to the station. We handle a lot of the back-end stuff here, mostly paperwork and coordination for the group. It’s a small space, filled with files and a couple of desks. The building is a bit older, so the elevator is sometimes cranky, but we’ve been here long enough that it feels like home. We aren't the ones in the fancy uniforms you see in the photos. We are the ones behind the scenes making sure things are sorted out. Working in Mulund means we deal with the local crowd and the daily rush. It gets pretty loud outside during the day with the traffic, but we just shut the windows and get on with our tasks. We don't have a big lobby or a fancy sign. It’s just us in room C/15, keeping track of bookings and administrative details. Sometimes we grab tea from the stall downstairs and talk about how much the neighborhood has changed over the years. We just do our bit to keep the business running smoothly from this little corner of Mumbai, even when things get a bit hectic.