Sunset Beach Resort

It might seem a bit odd that we are located in an apartment building like Ramkrishna Apt in Thane, but this is where we handle all the coordination. The actual resort work happens elsewhere, but room 302 is where the phones ring and the paperwork gets filed. It’s a quiet enough building, though the elevator is slow and sometimes it’s faster to just take the stairs. Inside the office, there are just a few desks and a lot of folders. We spend a lot of time talking to people over the phone about their holiday plans and checking dates on the computer. It’s not like being at the beach at all, more like a regular office with the sound of the city outside the window. We get a lot of pigeons on the windowsill. The space is a bit tight when everyone is in at the same time, but we make it work. We have a small kettle for making coffee and tea which gets a lot of use in the afternoons. It’s a simple setup. We don't have a fancy lobby or anything like that because most people just call us or email. Managing a resort from a flat in Thane has its challenges, but it keeps our overheads low. We just focus on getting the bookings right and making sure the guests have all their information before they travel.