Sr Engineer Customer Support

We run our support operations out of Sadguru Apartment, specifically unit H-10. It’s located in the Gokul Nagar area, right near Nayaks Tutorial on Ghodbandar Road in Thane. Being based in Mumbai means things are always moving fast, and we try to keep up with the calls and messages that come in. It’s not a huge call center with headsets and flashing lights. It is more of a local setup where we sit down and talk to people who need help with their technical issues. Usually, people find us because they're stuck with something and need an engineer to explain how it works. We've been in this spot for a bit, and it's a convenient location for the team. Ghodbandar Road is always packed, but it's a good landmark for anyone trying to find the office. We don't spend much time on decorations or making the place look corporate. The walls are mostly covered in notes and diagrams. It's a bit cluttered sometimes, but we know where everything is. We just focus on answering questions and solving the problems that people bring to us. If you're looking for us, look for the apartment building near the tutorial center. It’s a straightforward operation. We just show up, do the support work, and go home. That is pretty much the whole story of what happens here in our Thane office. We just do our best to help out whoever calls.