Sapphire Kitechenware (P) Ltd.

Our office is G-03 in Sarjan Plaza, right on Dr. A.B. Road in Worli. It’s a good location, but the traffic can be a nightmare during rush hour. Sapphire Kitchenware is a small operation. We have samples of our pots and pans sitting on shelves around the room. Some of them have been there for years and are a bit dusty. We don’t have a big showroom. If someone wants to see a product, we just pull it out of a box. It’s a bit cramped with all the inventory. We have a couple of desks where we handle the orders and talk to retailers. It’s usually just two or three of us in here at a time. We drink a lot of tea. There’s a guy who brings it around in small glass cups. The building itself is okay, but it’s an older style. We’ve thought about moving, but we like being in Worli. It’s central. Most of our day is spent on the phone or typing out invoices. Sometimes we have to go down to the basement to check on the stock. It’s dark down there. We don't do much advertising. People usually find us through word of mouth or because they’ve used our stuff before. We just try to keep things moving. We don't want a fancy corporate image. We just sell kitchen things and keep the ledger updated.