Rockwood Hotels & Resorts

We are set up in the Kanakia-Samarpan Apartments, which is right on the Western Express Road in Borivali East. If you’ve ever driven down that road, you know how busy it gets. Our office is up on the 15th floor in Wing A. It’s a good view of the city from up here, though we mostly spend our time looking at booking schedules and talking on the phone. We handle hotels and resorts, trying to find places where people can actually get some rest. Being in Mumbai, everyone is always in a rush, so we try to do the opposite of that. It’s a small team here. We don't have a big corporate headquarters with a glass front. Instead, we work out of this apartment space because it feels more personal. Most of us live nearby, so the commute isn't too bad unless the Western Express is backed up, which happens way too often. We deal with travelers all day long, hearing about their trips and what they need. It’s interesting work because you never know who is going to call. One day it’s a family looking for a holiday spot, and the next it’s a business traveler. We just try to be helpful and give them the facts. No one likes surprises when they’re traveling, so we stay honest about what we offer. It's just us doing our best in this busy corner of Borivali. It gets loud outside, but we stay focused.