If you are looking for us, Mobile Care is tucked away in a corner of Mumbai. We spend our mornings opening up the shop and dusting off the display units. It is mostly a repair center where we take apart phones that have stopped working for one reason or another. Water damage is a common one we see. The work requires a lot of patience and a steady hand. We have these tiny screwdrivers that we use all day long. Sometimes the parts are so small you can barely see them without the light. We aren't a big flashy showroom. Our walls are a bit plain and we have some old posters up from a few years back. The floor is tile and it gets cleaned every evening before we lock up. Mumbai can be very dusty, so we are always cleaning the glass. We talk to a lot of people every day, mostly about their phone problems. Some people are worried about their photos, and we understand that. We don't use any complicated words, just tell them what is wrong and how long it might take to fix. It is a quiet kind of work in a very loud city. We like the routine of it. We take a lunch break when the shop is quiet, usually eating at the back desk. It’s just how we run things here. There is always a pile of phones waiting to be looked at.
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