MIVAAN HOSPITALITY SERVICES LLP

Our place, Mivaan Hospitality Services LLP, is located at Gala-3 in the Shetty Chawl. If you know the Rambaug area in Malad West, we are tucked right behind the petrol pump on S.V. Road. It’s a busy part of Mumbai, that’s for sure. There is a dal mill nearby too, so you can often hear the noise from there during the day. Malad West is always crowded, and S.V. Road is notorious for the traffic jams. Getting to work can take forever sometimes. Our space is just a simple gala. We don’t have those shiny glass windows or big signs out front. It’s a bit cramped with all the equipment and files, but we make it work. Most of our day is spent on the phone or handling service requests. Hospitality is a tough business in a city like this. Everyone is in a hurry. We try to keep up, but sometimes things get delayed because of the trains or the rain. That’s just how it is in Mumbai. The monsoon season is the hardest because the lanes get muddy and the roof sometimes drips a little. We just put a bucket under it and keep going with our work. We've been here for a while and know most of the local shopkeepers around the chawl. It’s a decent community. We don't do much advertising; we just stay busy with the work we have and hope the day goes by quickly.