Impact Air Booking Services

You can find Impact Air Booking Services over at 8/B Parvati Industrial Estate in Lower Parel. Being in an industrial estate means it is not exactly a glamorous spot. There are trucks moving around and a lot of noise from the nearby units. Our office is a practical space where we focus on getting flights and tickets sorted out for people. It is a lot of looking at screens and talking to airlines. Lower Parel is always moving fast, and we try to keep up with that pace. We don’t have a big reception area or anything. It is mostly just desks, phones, and people trying to find the best routes for travelers. Sometimes the phones don't stop ringing all morning. We have a small kettle for tea, which is pretty much the most important piece of equipment we own. It is a simple operation. We deal with a lot of regular customers who have been coming to this industrial estate for years. They know where we are. We don't spend money on fancy decor because that's not why people call us. We just want to make sure the booking is correct and the dates are right. It can be stressful when flights get cancelled, but we just sit down and figure it out. It is just a regular office doing regular work in a busy part of town. We often eat our lunch while watching the rain or the traffic down on the street. It’s just how life goes in this part of Mumbai.