We’ve been here in Borivali West for quite some time now. Friends Telecom is basically just us sitting behind the counter dealing with whatever phone problem comes through the door. It’s a small space, usually cluttered with boxes and parts, but it works for what we do. We handle recharges and basic repairs mainly. People from the neighborhood stop by, sometimes just to ask a quick question about their data plan or why their battery is dying so fast. We don’t have a huge team or a shiny showroom. It’s mostly just hard work and trying to keep up with all the new models coming out. Some days are slower than others. On weekends, it gets a bit chaotic with everyone trying to get their stuff fixed at once. We try to be honest about what can be fixed and what’s just a waste of money. We’ve seen a lot of changes in the area over the years. Shops come and go, but we’re still here at our spot. We aren't doing anything revolutionary, just providing a service that people around here seem to need. It’s a decent living and we know our regulars by name. If you’re walking around Borivali and need something for your mobile, you probably already know where we are. We just keep our heads down and get the job done, day in and day out.
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