We are located at 22 Napean Sea Road in Malbar Hill. It’s a nice area, very different from the more industrial parts of the city. Our place is called Cyber Space, and we’ve been here for quite some time now. We have rows of computers set up, though these days people mostly come in for help with printing, scanning, or fixing their laptops. It’s a small shop, and it can get a bit cramped when three or four people are all trying to use the copier at the same time. The hum of the cooling fans is the background noise of our lives. We deal with a lot of software issues and people who forgot their passwords or can't get their email to work. We aren't tech geniuses or anything, we just have a lot of patience for things that don't work the way they should. Sometimes the internet goes slow and we have to reset the routers, which is always a bit annoying when we are busy. We have regulars who come in every day to check their news or print out some forms for work. It’s a comfortable spot with a few chairs that have seen better days. We don't do much advertising. People just know we’re here on the road. We try to keep the screens clean and the keyboards working. It’s a simple business, really, just helping folks stay connected and getting their documents sorted out when they need it.
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