Babulal Sheshmal Home Applices

We are based at number 10 in a busy part of Mumbai. It’s a small shop but we pack it full of things like fans, mixers, and other stuff people need for their houses. There’s barely enough room to walk between the stacks of boxes sometimes. We’ve been here for a long time and the walls are stained from years of city life and dust. Most of the day is spent showing people how a certain iron works or testing a kettle to make sure it heats up right. It’s a lot of repetitive talk and moving heavy boxes around from the back to the front. The street outside is always noisy with honking cars and people shouting, so we have to speak up when we're talking to customers. We don't have a fancy website or a marketing team; it’s just us behind the counter. Sometimes we have to repair something that was brought back, so there’s a small workbench in the corner with some screwdrivers and voltage testers. It gets very hot in the afternoons, especially when the shop is full of people and the humidity is high. We keep a small wooden stool by the door for when there’s a quiet moment to sit down and have some water. It’s a very basic way to run a business, but it’s what we know. We see the same faces every week and that’s just how it goes in this part of town.