You can find Nagpal Exports over in Guru Arjan Dev Nagar, not too far from Samrala Chowk. It’s a busy neighborhood and we fit right in with the other shops and businesses around here. Our space isn't huge, but we make it work for everything we need to do. Most days involve a lot of packing and double-checking addresses. We don't have a big marketing team or anyone like that. It is just a few of us making sure the work gets done. Sometimes the street outside gets a bit crowded with scooters and carts, which makes loading a bit of a puzzle. We’ve learned to be quick about it. The office part is just a corner with a couple of computers where we track where things are going. It’s nothing like those big offices you see in the city. We prefer it this way. It feels more personal. We know the people in the shops next door and we look out for each other. If there’s a problem with an order, we just sit down and figure it out. There isn't any fancy process, just common sense. We’ve been at this for a while and haven't seen a reason to change how we do things. It is just honest work in a busy part of town. We just keep our heads down and get through the daily list of tasks.
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