Hsbc Bank

This is the Hsbc Bank branch on Janak Road in Kolkata. We are at number 15, which is a pretty well-known spot in the Kolkata 29 area. The building has that old Kolkata feel to it, which we actually quite like. It isn't a brand new steel structure; it has some character. Working here means dealing with the daily sounds of the street outside. We have people coming in all day for different things, maybe a new account or just to update their address. I’m usually the one you see when you first walk in. We don't use a lot of big bank talk here. We just explain things simply so everyone understands. Sometimes the fans are clicking away and it’s a bit noisy, but we’re used to it. The staff here is like a small family. We know who likes their tea with extra sugar and who prefers it black. We try to get through the paperwork as fast as we can, but some things just take time. It’s a local bank for local people. We aren't doing anything revolutionary, just making sure the banking gets done right. Janak Road is a good place to be, and we’ve been part of this street for quite a while now. If you're walking by, you can't miss the sign at number 15. We usually keep the doors open to let some air in if the weather is nice enough.