Manager Customer Support

You can find us at House Number 22-224 in Rangareddy Nagar. We are based out of the C/O Srinivasarao location right here in Hyderabad. This is the place where we handle all of the different customer support tasks that come our way. It’s not a big, loud call center with hundreds of people wearing headsets. It’s really just a small group of us trying our best to help people out when they have a problem. We answer the phones ourselves and reply to all the messages that come in through the system. Some days are much busier than others, and there are times when the phones just don't seem to stop ringing. We just take them one by one and try to stay calm. We don't use any scripts or read from a screen like robots. We just talk to you like a neighbor or a friend would. If something is broken or if something went wrong, we try to find a practical way to make it right for you. We know that Rangareddy Nagar is a very busy area, and we are glad to be right in the middle of it. Our workspace is filled with old desks, stacks of papers, and our computers. It feels a bit cramped sometimes, but it’s where all the actual work happens. We don't pretend to be some giant, faceless corporation from far away. We are just local staff doing our best to manage the support side of things for everyone. We've been at this spot for a good bit of time now.