Deloitte Suport Services

This is where we handle the support side of things. It’s run through Arnab Bagchi. We don’t have a big fancy office building with a logo on top. It’s a more personal setup than what people might expect. Most of the work involves answering questions and fixing problems that come up during the day. It’s a lot of phone calls and emails. We try to be helpful and just get things sorted out without making a big deal of it. Since it’s a small operation, things are pretty informal. You might hear a dog barking in the background or someone making tea. That’s just how we work. We aren't trying to impress anyone with big meetings or shiny furniture. The goal is just to stay on top of the support requests. It gets busy, especially on Mondays, but we just take it one thing at a time. The paperwork piles up occasionally, but that’s normal for any job like this. We’ve been doing this for a while now and have a rhythm. It’s just us here, making sure everything runs like it should. No corporate talk, just regular people doing a job they know how to do. It might seem small, but the work is constant and we keep at it until it's done. That's the way it goes here. We don't have a receptionist or anything, so we just answer the phone ourselves. It’s a direct way to work and it seems to suit Arnab and the rest of us just fine.