Customer Care

You can find us at H No 10 2 407 in Asif Nagar, Hyderabad. We have been in this part of the city for a good long time now. The pin code is 500028 if you are trying to locate us on a map. Asif Nagar is a busy area with a mix of residential houses and small commercial shops. Our office is basically just a house that we have converted into a functional workspace over the years. It is not corporate at all in its feel. We have some ceiling fans to keep the Hyderabad heat away and a few old desks pushed together. It is where we handle all the Customer Care side of things. We are not a big company with a human resources department or a PR team. It is just a few of us working together. We know the neighbors and the local shopkeepers by their names. The house is quite old but it is sturdy and serves us well. We do not have a mission statement or any of that fancy marketing stuff people like these days. We just answer questions and try to be as useful as we can. Some days the internet connection is a bit slow, so we just wait it out and talk. It is a very local and traditional way of doing things. We have been at this address long enough that it feels like a second home. We just keep our heads down and work. It is a straightforward, no-nonsense setup for our everyday tasks.