About Konnect – Computer & IT Solution in Gurugram
Our place is at L 9 in DLF City Phase I. It’s a residential area mostly, so it’s a bit quieter than being in a main market. We handle a lot of the networking and internet stuff for the homes and small offices around here. The office is basically just two rooms filled with routers, rolls of Cat6 cable, and some testing equipment. We spend quite a bit of our time out on calls, driving around to fix connections or set up new routers. When we are in the office, we're usually testing old equipment or trying to sort out the inventory. It's not a flashy setup. We have some metal racks for the hardware and a couple of old desks. The coffee here is pretty bad, so we usually walk over to the nearby market to get something. We’ve been operating out of Phase I for a good while. Sometimes the phone doesn't stop ringing when there’s a big outage, and those days are pretty long. We aren't a big company with a call center, so when you call, you're usually talking to one of us directly. We try to be honest about how long a job will take. The air conditioner in the main room is a bit loud, but it keeps the equipment cool. It’s just us doing our thing, trying to keep everyone’s internet working like it should. We don’t really do any big marketing, just local work that comes from people in the neighborhood.
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