Bhagwati Telecom is over in NIT 82 here in Faridabad. We’ve been operating out of this small space for a long time now. It’s a simple setup, really. We have a few glass cases with phones and accessories, and a desk where we do most of the paperwork. People in the area know us as the place to go when their phone screen breaks or they need a new SIM card. We don't have any fancy displays or bright lights. It's just a local shop. The street outside can get pretty dusty, so we spend a lot of time wiping down the counters. We see a lot of students and workers from the area coming through. Sometimes they’re in a hurry, and other times they stay to chat for twenty minutes about nothing in particular. We don't follow any corporate scripts or anything. We just talk to people. If we can fix something, we will. If we can't, we’ll tell you straight. It’s not always perfect; sometimes we get a backlog of repairs and things take a bit longer than we’d like. But we do our best to get through the pile. The clock on the wall has been stuck at the same time for months, and we just haven't bothered to get a new battery for it. That's just the kind of place this is. We focus on the work and don't worry too much about the small stuff.
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