Balaji Impex is located at No. 32/107 in Thillai Nagar. It's a busy neighborhood and we've been here for a while. Our daily routine is pretty simple. We show up, check the messages, and see what items need to be moved. We do a mix of things, mostly focusing on the import and export side of things. It’s a lot of coordination with different people. Our space is filled with stacks of papers and samples of whatever we are trading at the moment. It gets a bit cluttered, but we know where everything is. The neighbors are nice, and we often chat with the folks next door when we take a break. We don't use any fancy management systems, just notebooks and a computer that’s seen better days. It works for us though. Sometimes a shipment gets delayed at the port, and we have to spend the whole day on the phone trying to find out why. That’s just the nature of this business. We don't try to be anything we aren't. We are just a local operation trying to keep the trade moving. It’s practical work and it keeps us busy from Monday to Saturday. Sunday we finally get a bit of rest. There's always something to do, whether it's checking a manifest or sorting out a new invoice. We just keep pushing through the daily tasks.
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