Jhalani Tools India Limited

Our place is at 43, Muthumari Chetty Street. It’s a narrow, busy lane, and you really have to keep your eyes open for the delivery carts and scooters zipping past. The building at number 43 is where we do all our work with tools and hardware. It’s not a polished corporate office. We have fans hanging from the ceilings and the doors stay open so we can move stock in and out easily. The smell of metal and cardboard is something you just get used to here. We spend a lot of time moving boxes and checking that we have enough items on the shelves. It’s physical work. We know all the other shopkeepers on the street, and there’s a lot of shouting back and forth throughout the day. We’ve been in this spot for a long time, and the building shows its age, but it works for what we need. The stairs are a bit narrow and things are squeezed in, but that’s just how it is in this part of town. We don’t have a fancy website or a marketing person. If someone needs a tool, they just come in and ask. We try to be helpful and find what they’re looking for without making a fuss. It’s a basic, honest way to run a business. We just take things one day at a time and keep the shop running for the people who rely on us.