Desktop Support

We are based at the Bhowra Coke Plant in the Dhanbad district of Jharkhand. Our mailing address is PO Bhowra, and the pin code is 828302. Being near the coke plant means the air can get quite dusty, so we spend a fair amount of our time just cleaning the equipment we work on. We provide desktop support for the offices and facilities around here. It isn't a fancy corporate job. Mostly, we are just the ones people call when their computer freezes or the internet connection drops out. We have a small office space with a couple of desks and a lot of spare cables. It’s often quite warm, so we keep the windows open, even if it lets in a bit of the local dust. We don't have a mission statement or any promotional goals. We just know that the staff here needs their computers to work so they can do their own jobs. We’ve been in this part of Dhanbad for a long time, so we know the people and the common issues that come up with the hardware in this environment. Sometimes we have to walk across the plant area to get to a specific desk that needs help. It’s a simple, practical role. We don't have a website or any ads. People just know where to find us when things go wrong with their tech. It’s a steady way to work and we feel useful here.