Mantra Sales Service

Our shop, Mantra Sales Service, sits right on Varachha Road in the Mini Bazar. If you’ve ever walked through Mini Bazar, you know it is packed with people looking for all sorts of things. We are one of those spots where you can just drop in. We do sales and we do service, mostly focused on mobile phones and the small gadgets that go with them. The shop layout is pretty basic. We have a counter where we take in the repairs and a few glass shelves for the new stock. It gets loud outside with the traffic, so we usually have the radio playing inside to drown it out. Some days we are buried in work, especially when a bunch of people bring in water-damaged phones at the same time. We don't use any complicated systems, just a notebook to keep track of who brought what. It works for us. We see a lot of workers from the nearby textile units coming in after their shifts. They usually need something durable or just a quick fix so they can call home. We don't spend money on fancy decorations or big signs. It’s just the name on the board and us inside working. People trust us because we’ve been in this market for a long time. It is a practical business for a practical neighborhood. We just keep our heads down and handle the tasks as they come.