Our place, Jollity Cell & Care, is situated on Ring Road. It is a very busy area with a lot of cars and people moving past all the time. The shop itself is quite modest. We have a sign that glows at night so people can find us even when it’s dark. Most of the work we do involves fixing broken screens and replacing old batteries that have puffed up. It is a bit of a delicate job, and my hands are usually covered in some sort of adhesive by the end of the day. We have a few shelves with cases and screen protectors, but we aren't a big retail outlet. We focus more on the care part of the name. My desk is a bit of a disaster zone with old parts and tools, but I know exactly where everything is. We don't use any fancy software to manage things; we just write everything down in a big blue book. If the shop gets too hot, we open the front door, even though the noise from Ring Road can be a bit much. It is just a part of being in this location. We have a small fridge in the corner for water and some snacks. Sometimes we get difficult repairs that take all day, but we just stick with it until it’s done. We are just regular people working hard to provide a useful service to the community around here. It gets noisy but we enjoy the pace of things.
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