Ali Telecome

Ali Telecome is our small place in Surat. We’ve been here long enough that we know most of the people on this street by their first names. We mainly handle phones and all the stuff that goes with them. If your screen is cracked or your battery is dying, that’s what we deal with all day long. The shop is small, just enough room for a counter and some display cases. We have a lot of chargers and cables hanging on the walls because people are always losing theirs. Surat is a hot city, so we keep a small fan running behind the counter, though it doesn't do much. It gets loud outside with all the rickshaws and people walking by. We don't have a big staff, just me and my brother usually. We take turns going to get lunch from the stall across the street. Sometimes we stay open later if a customer is coming from far away to pick up their device. We try to be helpful, but we don't use any of those big words or promises you see in ads. We just look at the phone, see if we can fix it, and tell you how much it’ll cost. Most of the time, it’s just dusty work under a magnifying glass. We enjoy the work though. It’s interesting to see all the different types of phones that come through our doors every day. We’ve got a drawer full of old parts just in case something rare comes in.