Rexcel Pharma

Operating out of Goregaon West keeps us pretty busy most of the time. Rexcel Pharma isn't in one of those shiny new glass buildings you see popping up everywhere these days. We are just tucked away in a regular spot where the rent makes sense and the trucks can actually get to us without getting stuck in a tiny lane for hours. It’s a loud neighborhood, and there is always something going on right outside the windows. We handle a lot of pharmaceutical supplies, and the work is mostly manual. We spend a lot of time on the phone talking to suppliers and trying to find where a missing package went. It isn't glamorous work at all. Most days our desks are covered in ledgers and empty chai cups. We have a few people who have been with us since we started, and we just kind of figured things out as we went along. We don't have a big corporate manual or anything like that. If something breaks, we fix it. If a customer is unhappy, we talk to them and try to sort it out. It’s a straightforward way to run a business. The rainy season is always a bit of a headache for the warehouse side of things, but we’ve learned where the leaks are by now. We just keep our heads down and do the work that needs doing every single day. There isn't much more to it than that.