Opal Computer Support

Opal Computer Support is tucked away at number 43 in the Sukhavi Manilal Chawl, over in the Koldo area of Andheri East. It’s not a big glass office or a shop in a mall. We work out of this space because it’s where we are, and it works for the kind of repairs we do every day. People mostly bring us their laptops that won't start or computers that have become too slow to use for their work. We have a couple of workbenches covered in screwdrivers, spare parts, and half-opened machines. It looks a bit messy to anyone walking in, but we know exactly where every screw and cable is. We aren't trying to be a big IT firm with fancy contracts. We just help the people around Andheri when their technology stops working. Sometimes we have to wait a few days for a part to arrive, and we just let the customer know. We don't use a lot of technical jargon when we talk to people because it just confuses them. We just say what’s wrong and what it will take to fix it. Being in a chawl means we are close to our neighbors, and many of them are our regular customers. We just keep doing our thing, fixing one screen or one motherboard at a time until the work is done for the day and we head home for some rest.