Icici Prudential Life Insurance Company Limited

Santa Cruz West is a place that never really stops moving, and our office is right in the thick of it. We are located in Casa Feliz, which is an apartment building on 2nd Hasnabad Lane. Our office is Flat 201 on the second floor. If you know this part of Mumbai, you know the lanes are narrow and always full of people and activity. It’s a bit of a tight squeeze inside with all the filing cabinets and the desks, but we have managed to make it work over the years. We spend our days processing insurance papers for Icici Prudential Life Insurance Company Limited. It’s a lot of data entry and phone calls to different departments. The noise from the street below always drifts in, but we have grown used to it by now. It’s just the natural sound of the city. We don't have a fancy lobby or a lift that works all the time, so we usually just take the stairs. It’s much faster anyway. We have a small kitchen area where we make our tea and eat lunch together. We talk about the local trains and the weather, just like everyone else does here. The office doesn't look like some big corporate headquarters. It feels more like a home that turned into a workspace. We have piles of folders because the paperwork never seems to end. It’s just steady work in a real Mumbai neighborhood. We stay busy and keep things moving as best as we can every single day.