Icici Bank

Operating out of the 400004 area in Mumbai means dealing with a lot of noise and a lot of people. It’s right in the thick of things in Maharashtra. Our office is a small slice of the city where the pace never really slows down. We don't have the luxury of much space, so everything is packed in pretty tight. You’ll find folders stacked on top of cabinets and wires running along the ceiling. We aren't one of those shiny branches you see in movies. It’s a working office for people who have jobs to get to. We handle all sorts of banking tasks, from the very small to the slightly bigger ones. The humidity usually makes the paper feel a bit limp, but we get used to it. The staff here drinks a lot of cutting chai to stay sharp. We don't use fancy scripts when we talk to you. We just tell you what the balance is or what form you need to sign. There’s always someone coming in off the street with a question about their account. The traffic outside is a constant hum that we don't even hear anymore. We’ve been part of this neighborhood for a while, just doing the daily work of keeping the accounts in order. It’s a bit messy and very loud, but it’s how this part of Mumbai functions every single day.