Essar Telecom Retail Limited Mumbai

We are based out of Flat 102 in the Prime CHS building over in Sector 21, Nerul. It’s a decent area in Navi Mumbai, and being in a residential complex like this makes it feel more like a community business. We have several flats here, from 79 to 83, where we manage our retail operations. It’s not your typical high-street shop, which sometimes surprises people the first time they visit. But honestly, it allows us to keep things a bit more relaxed. Navi Mumbai is growing so fast, and Nerul has become such a hub. We see a lot of office goers and families who just want their mobile issues fixed without a big drama. We handle the retail side of telecom, which mostly means sorting out handsets and service plans. Sometimes the elevator in the building is a bit slow, so we end up taking the stairs. It keeps us fit, I guess. We don't have a big marketing department or anything like that. It's just a bunch of us working out of these flats to make sure things run smoothly. We've had our ups and downs like any other business, but we're still here. It’s a straightforward operation. We just want to make sure people in the Sector 21 area have somewhere close to go when they need telecom help. No fluff, just regular service.