Icici Lombard General Insurance Company

Our branch is located at Hno:8-4-378/7 in New Shastry Nagar. That's in the Erragadda area of Hyderabad. It’s a busy neighborhood. We handle a lot of insurance work here. People come in with all sorts of claims and questions about their policies. It can get pretty hectic, especially on Monday mornings. The office is functional. We have rows of desks and computers. There are always people waiting for something. We try to get through the queue as fast as we can. It’s not a glamorous job. We deal with a lot of paperwork and digital files. Insurance can be complicated, so we spend a lot of time explaining things simply. We don't use the corporate scripts that some big places do. We just tell people what the situation is. Erragadda is a good place to be based. There’s a lot of activity around us. The 5000018 pin code is where we spend most of our waking hours. We have a small break room, but most of us just eat at our desks. It’s just how it goes. We’ve seen all kinds of situations, from car accidents to health issues. We just do our part in the process. It’s just a regular office in a regular part of Hyderabad. We’ve been here a long time and the neighbors know us. It’s just about getting the work done every day.