Umed Bhawan Palace, Kota (Welcome Heritage Group)

This place has a bit of a weird history since we're named after the Kota palace but our office is actually here at 64B 2Nd Khawas Ji Ka Baag in Durgapura, Jaipur. It gets a bit confusing for people sometimes. We are part of the Welcome Heritage Group. Mostly, we spend our time handling the bookings and the daily upkeep details for the property. Durgapura is a bit quieter than the main city center, which is nice. The office isn't a palace itself, obviously. It’s just where the staff sits to make sure everything runs the way it should. We deal with a lot of phone calls and emails about tours and stays. It’s a lot of logistics. Since we’re in Jaipur, we handle the administrative side while the actual palace is elsewhere. It’s an old-school way of working, I guess. We have files everywhere and the printers usually have a mind of their own. We’ve been at this Khawas Ji Ka Baag address for a bit now. It’s a practical setup. We aren't trying to be fancy here in the office, just trying to keep things organized so the guests have a good time when they actually get to the palace. It’s a lot of coordination work between here and there. Rajasthan is full of these heritage spots, and we’re just one small part of that whole machine, tucked away in a Jaipur neighborhood. We just keep our heads down and work.