If you’re walking through Deorali Bazaar, you’ll probably see our sign for Natraj Tours Travels. This place is always a bit chaotic because it’s a major stop for people traveling around the hills. Our office is small, and the walls are covered with old calendars and a few faded maps of the local routes. There’s usually a pot of tea going somewhere in the back. We spend a lot of our time on the phone, checking on where the drivers are or seeing if the roads are open. In this part of the world, a bit of rain can change all your plans, so we have to be ready to shuffle things around. We don’t have a fleet of luxury buses with golden curtains. We have local vehicles and drivers who know these winding mountain roads better than anyone else. People come in looking for a ride to Gangtok or just wanting to know what time the next shared jeep leaves. We write everything down in a big notebook because the computers can be unreliable when the internet goes out. It’s a busy life in the bazaar, with the smell of street food and the sound of horns outside our door. We aren’t trying to be a global travel agency. We just want to help people get from one town to the next without too much trouble. It’s a simple business built on knowing the local shortcuts.
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