Customer Support

We are located at RZ 24 A in Sitapuri Extension 1, New Delhi. This is where we handle all our customer support work. It’s a busy little office in a busy part of Delhi. We aren't one of those huge call centers with hundreds of people. It’s just a small group of us sitting in a room with our headsets on. The building is pretty basic and the street outside is always full of people and rickshaws. We get a lot of different calls every day. Some people are frustrated, some are just confused, and we try to talk them through whatever they need. It’s not a glamorous job, but it’s what we do. We don't have any fancy brochures or corporate speeches. We just speak plain English and try to be helpful. Sometimes the power goes out and we have to wait for the generator to kick in, which is just part of living in this city. We've been at this address for a while now, so the postman knows us well. We don't do any big advertising campaigns. We just focus on the work right in front of us. Most days are spent looking at screens and talking to people from all over. It can be tiring, but we’re used to the pace of Delhi. We are just a regular local business trying to stay busy and keep the lights on.