Prime Tools is situated right opposite the ICICI Bank in Periyanaickenpalayam. Having the bank across the street makes it very easy to give people directions when they are looking for us for the first time. We keep a wide variety of tools here, from basic hand tools to more specific hardware. The shop is usually quite full, with items hanging from the walls and stacked in the aisles. It makes it a bit narrow to walk through, but we know exactly where every wrench and screwdriver is located. On most days, you’ll find us chatting with the regular customers who come in from the local workshops. We don't really have a big staff, just a couple of us who know the inventory inside out. The sun hits the front of the shop in the afternoon, so we usually pull the shade down a bit to stay cool. It’s a simple way to run things. We don’t bother with big sales pitches or anything like that. People just tell us what they need for their project and we find it for them. Sometimes we run out of the popular items and have to wait for the next delivery truck to show up. It’s a bit of a wait, but people don't seem to mind too much. We like being part of the community here in Periyanaickenpalayam and we just keep the doors open and the shelves stocked every day.
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