The Paul, Hotels & Resorts

Our office for The Paul, Hotels & Resorts is inside the Royal Heritage Apartments at M 9 on Old Madras Road. It is a bit of a different setup being in an apartment complex, but it works well for our administrative side here in Bangalore. We handle a lot of the background work that keeps the hotels running. There is always a lot of paperwork and coordination going on between the different departments. It is not the kind of place where you see a big lobby or a concierge. Instead, it is just us at our computers making sure the bookings and management tasks are all sorted out. The Old Madras Road area is always busy with traffic, so we are used to the noise outside. We have been at this address for a good stretch of time and the team knows the routine well. We don't try to make things sound more glamorous than they are. It is mostly just keeping things organized and making sure the hotels have what they need to function. Sometimes it feels a bit cramped with all the files and boxes, but we make it work. It is a practical space for practical people. We focus on the day-to-day operations and making sure nothing falls through the cracks. It is just a normal office environment where we get the job done without any fuss. We have been here so long that even the security guards at the apartment complex know us all by name.