Sparsh Bpo In Contract With Airindia

Our office is inside the Prema Mandira Hostel at number 04 on Harris Road in Benson Town. It’s a bit of an unusual spot for a BPO, being in a hostel and all, but we’ve made it work for us. We handle the contract work for Air India from this building. Benson Town is one of those parts of Bangalore that still feels a bit like the old days with all the trees and older houses. Harris Road is a bit narrow, so parking can be a real headache if you aren't careful. We have a lot of people working here in shifts to keep the service going. It’s not a polished corporate environment. We have our desks crammed in and there’s always someone talking on the phone. We don't use any of those big fancy business words. We just focus on answering the calls and getting the data entered correctly. The hostel itself is a busy place, so there’s always noise and movement around us. We get our lunch from the local shops or sometimes we bring it from home and eat together. It’s a very down-to-earth atmosphere. We’ve been running this setup for a while now. We don't have any big slogans or anything. We just show up, do the work for the airline, and try to make sure everything runs as smooth as it can in a busy city like Bangalore. It is just honest work in a quiet neighborhood.