Royal Orchid Hotel Bangalore

We are located here at the Royal Orchid Hotel in Bangalore. It’s a big building in a busy part of Karnataka. I work at the front desk and see people coming in from all over India and the world. Some are here for work and look very tired, while others are families on vacation. We have a lot of rooms to look after and there is always something that needs doing. Whether it’s helping someone with their luggage or explaining where the nearest restaurant is, we stay pretty busy. The lobby is quite large and can get loud when a big group arrives all at once. We have some plants and a lot of marble floors that we have to keep shiny. It’s not an easy job because hotels never close. We are here day and night. Sometimes the guests are unhappy about the traffic in Bangalore, which is something we can't really do much about. We just listen and try to make their stay a bit more comfortable. There is a lot of running around behind the scenes that people don't see. The kitchen is always rushing and the cleaners are moving from floor to floor. We are just a group of people trying to keep this big place running smoothly. It's a lot of responsibility, but we've gotten used to the pace of life here. We just take it one guest at a time and do our work.