Pavan Tour & Travels is located right on the first floor of 519/A in Mathikere. We’re on the 14th Main, specifically the 60 Feet Road in Gokula 1st Stage. It’s a loud area with all the buses and bikes zooming past, but it’s easy for people to find us. Being on the first floor means I’m always looking down at the street seeing who’s coming and going. We’ve got maps on the wall and a lot of car keys hanging by the door. It’s a small space, mostly just desks and chairs and a cupboard for all the paperwork. We spend the whole day talking about routes, tolls, and which driver is available for a trip to the airport or out of town. It’s not a glamorous job. There’s a lot of waiting for people to show up and a lot of coordinating over mobile phones. Sometimes a car breaks down or a driver gets stuck in a jam near the city market, and we have to scramble to fix it. We don’t have a fancy website or a marketing team. People just walk up the stairs because they saw our board on the road. We drink a lot of tea from the stall downstairs while we wait for the next booking. It’s just us trying to keep the cars moving and making sure the schedules don’t fall apart too badly. There's always something happening here.
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