Indian Air Lines Call Center Omnia Bpo

Down here in Bangalore, specifically over in the 560016 zip code area, you can find the Indian Air Lines Call Center Omnia Bpo. Mr. Muniswamy is the name most people know around here when it involves this office. We deal with a lot of stuff related to flights and bookings, mostly over the phone or through the computer systems. It gets pretty loud in the office when everyone is talking at once, but that’s just how a BPO works. We are tucked away in Karnataka, and the pace is usually fast because planes don’t wait for anyone. We have people working different shifts since travel happens at all hours. It’s not a fancy place with a lobby or anything; it’s more about the rows of desks and the headsets. We take calls from people trying to figure out their travel plans or asking about schedules. Sometimes the system is slow and we have to wait a bit, but we just do our best to stay on top of things. The Bangalore traffic makes getting to work a bit of a struggle some mornings, but we all manage to get to our desks. We aren't trying to be the biggest company out there, we just handle the work that comes through Mr. Muniswamy’s office. It’s a practical setup for a practical job. We just keep our heads down and answer the phones as they ring throughout the day and night.