Serco Bpo Pvt. Ltd.

Our office is over on New Arya Samaj Road, specifically at the L-45 address. It is right in the middle of a very busy part of New Delhi, so there is always a lot of noise coming from the street outside. We have been at this 110059 zip code for quite some time now. It is basically a BPO setup where we handle various calls and data tasks. The building itself is not much to look at from the sidewalk, just a standard block, but it gets the job done for us. We have a lot of computers and desks squeezed into the space. The staff comes in at different shifts, so the place never really sleeps or goes completely dark. Mornings are usually the most chaotic time with everyone trying to find a spot to park their scooters. We do not do much advertising because the work just keeps coming in anyway. It is just a regular office environment with people on headsets and coffee cups sitting on every desk. The New Arya Samaj Road area is pretty crowded, which is actually good for finding food nearby during our breaks. We just focus on the call queues and getting through the daily targets. Sometimes the power goes out, but the backup usually kicks in and we keep moving. It is just a bunch of us working hard to keep things going without any fuss.