Balvi Import & Export Pvt. Ltd.

You can find our office at No. 23 on the first floor of the Swastik Complex. We are right at Tower Chowk on S. T. Road. It is one of those places that is always busy no matter what time of day it is. Being on the first floor is nice because we can see what is happening on the street below. We do both import and export here. The office is a bit old-fashioned and we have stacks of papers everywhere. We don't really believe in those modern, empty-looking offices. We like having our things where we can see them. We spend a lot of our time talking to people on the phone and trying to track down where a particular shipment has gone. Sometimes the phones don't stop ringing and it gets a bit chaotic. We have a small team and everyone knows their job. We don't have any big meetings or anything like that. We just talk over our desks. Tower Chowk is a landmark, so it is easy for people to find us, which is helpful. We get a lot of visitors dropping in to ask about prices or shipping times. We try to be helpful and just give them the facts. It is a lot of work to keep track of all the rules for different countries. We just take it one shipment at a time and try to stay organized in our own way, day after day.