Icici Bank Ltd.

We are based out of Vihang Park in Shastri Nagar, specifically in unit A/306. This is over on P.L. Deshpande Marg in Thane West. It’s a residential-heavy area, so we see a lot of locals coming by. Even though it is an Icici Bank Ltd. branch, this particular office feels more like a neighborhood fixture. It is not one of those massive corporate headquarters. It’s tucked away in a place where people actually live and do their shopping. The office is usually humming with the sound of the air conditioner and the printer going off constantly. We have our regulars who come in every week, and we know most of them by their faces if not their names. There is always someone asking about their savings or some paperwork, and we just sit down and go through the forms with them. It is a lot of data entry and checking IDs. The space is functional—just desks, chairs, some counters, and a whole lot of files stacked up. Thane West has gotten really crowded lately, so the traffic on P.L. Deshpande Marg can be a bit of a headache during the peak hours. We usually bring our own lunch from home and eat in the small break area in the back near the water cooler. It is not a glamorous job, but it is important work for the people living in Shastri Nagar. We just keep things moving, one transaction at a time.